{"id":2346,"date":"2025-06-25T13:29:31","date_gmt":"2025-06-25T13:29:31","guid":{"rendered":"https:\/\/hestiapilates.ca\/?page_id=2346"},"modified":"2025-11-29T14:17:53","modified_gmt":"2025-11-29T14:17:53","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/hestiapilates.ca\/fr\/politique-de-retour\/","title":{"rendered":"Politique De Retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2346\" class=\"elementor elementor-2346 elementor-19\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b5a8ec elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"5b5a8ec\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f63a3c9\" data-id=\"f63a3c9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8e8c49 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d8e8c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Maison<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b65f07a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b65f07a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0f800e\" data-id=\"b0f800e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dad6c5b policy elementor-widget elementor-widget-text-editor\" data-id=\"dad6c5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"1936\" data-end=\"1962\"><strong data-start=\"1939\" data-end=\"1962\">Politique de Retour<\/strong><\/h2><p data-start=\"1964\" data-end=\"2086\">Hestia Pilates n\u2019offre aucun remboursement.<br data-start=\"2007\" data-end=\"2010\" \/>Les retours sont accept\u00e9s uniquement en cas de d\u00e9faut majeur de fabrication.<\/p><p data-start=\"2088\" data-end=\"2331\">Si un d\u00e9faut important est constat\u00e9 apr\u00e8s l\u2019installation du reformer, vous devez nous en informer dans les 7 jours suivant la r\u00e9ception. Des photos ou vid\u00e9os claires du probl\u00e8me doivent \u00eatre fournies. Une preuve d\u2019achat valide est obligatoire.<\/p><p data-start=\"2333\" data-end=\"2581\">Tout produit retourn\u00e9 doit inclure toutes les pi\u00e8ces et mat\u00e9riaux d\u2019emballage d\u2019origine.<br data-start=\"2421\" data-end=\"2424\" \/>Les articles pr\u00e9sentant une mauvaise utilisation, un mauvais montage, une modification ou un dommage caus\u00e9 par le client ne seront pas admissibles au retour.<\/p><p data-start=\"2583\" data-end=\"2738\">Si votre demande est approuv\u00e9e, nous organiserons la collecte du produit \u00e0 votre domicile.<br data-start=\"2673\" data-end=\"2676\" \/>Tout article retourn\u00e9 sans autorisation pr\u00e9alable sera refus\u00e9.<\/p><p data-start=\"2740\" data-end=\"2792\">L\u2019usure normale ne constitue pas un motif de retour.<\/p><h2 data-start=\"2794\" data-end=\"2809\"><strong data-start=\"2797\" data-end=\"2809\">Garantie<\/strong><\/h2><p data-start=\"2811\" data-end=\"2942\">Tous les reformers Hestia Pilates sont couverts par une garantie limit\u00e9e d\u2019un an contre les d\u00e9fauts de fabrication ou de mat\u00e9riaux.<\/p><p data-start=\"2944\" data-end=\"2971\">La garantie ne couvre pas :<\/p><ul data-start=\"2973\" data-end=\"3244\"><li data-start=\"2973\" data-end=\"3046\"><p data-start=\"2975\" data-end=\"3046\">L\u2019usure normale (ressorts, sangles, cordes, roues, rembourrage, etc.)<\/p><\/li><li data-start=\"3047\" data-end=\"3111\"><p data-start=\"3049\" data-end=\"3111\">Les imperfections esth\u00e9tiques n\u2019affectant pas la performance<\/p><\/li><li data-start=\"3112\" data-end=\"3244\"><p data-start=\"3114\" data-end=\"3244\">Les dommages caus\u00e9s par une mauvaise utilisation, un mauvais montage, un entreposage inad\u00e9quat ou une modification non autoris\u00e9e<\/p><\/li><\/ul><p data-start=\"3246\" data-end=\"3364\">Si la r\u00e9clamation est approuv\u00e9e, Hestia Pilates remplacera la pi\u00e8ce d\u00e9fectueuse ou, si n\u00e9cessaire, l\u2019appareil complet.<\/p><h2 data-start=\"3366\" data-end=\"3380\"><strong data-start=\"3369\" data-end=\"3380\">Contact<\/strong><\/h2><p data-start=\"3382\" data-end=\"3453\">Pour toute demande de retour ou de garantie : <strong data-start=\"3428\" data-end=\"3453\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3430\" data-end=\"3451\">info@hestiapilates.ca<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Maison Politique de Retour Hestia Pilates n\u2019offre aucun remboursement.Les retours sont accept\u00e9s uniquement en cas de d\u00e9faut majeur de fabrication. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2346","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/pages\/2346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/comments?post=2346"}],"version-history":[{"count":13,"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/pages\/2346\/revisions"}],"predecessor-version":[{"id":3036,"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/pages\/2346\/revisions\/3036"}],"wp:attachment":[{"href":"https:\/\/hestiapilates.ca\/fr\/wp-json\/wp\/v2\/media?parent=2346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}